What are the advantages of being an Introvert as an HR Professional?

Susan Manning
5 min readJul 28, 2021

Typically, the current workplace environment tends to be more accommodative to people who seem to speak first, are full of energy and who learn by doing. On the other hand, those who appear to be reflective, take their time to think and thrive in a quiet environment are often not noticed and can be overlooked when it comes to recognizing their contribution in projects and ultimately promotions. However, this is about to change, as research shows that introverts provide the perfect balance in the workplace, and particularly in the field of human resources.

The Myers-Briggs Types Indicator (MBTI) shows that introversion is a broad concept and not merely a word to describe people who appear unfriendly or antisocial. Far from that, individuals with introverted personalities just process things differently and require more time to analyse situations.

Ideally, introverts are know to be:

• Great listeners and are highly observant

• Form quality friendships

• Make compassionate leaders

• Think before they speak

• Network strategically and effectively

With the mentioned qualities, it is apparent that introverted HR Professionals can perform just as well, if not better, than their extroverted counterparts.

That said, here are five advantages of being an introvert as an HR professional:

Introverts are deep thinkers and great problem solvers

Introverts are deep thinkers, which means they tend to look at issues deeply and take time to analyse things before coming up with a solution. This is because they have the ability to consider multiple scenarios rather than being focused on one way of solving a problem. This is a critical quality for an HR Professional as it means they will always find a way to tackle challenges no matter how big they seem.

Maintain focus and create long-lasting impressions

Introverts don’t seek to engage everybody in the room. Instead, they prefer to interact one-on-one with a few individuals, which helps create meaningful and long-lasting relationships. An HR Professional with an introverted personality can interact with people who matter to develop relationships that can benefit the company now and in the future.

Elevate calm and quiet

In an environment where most people are talkative, it helps to have someone who brings calm and quiet. More importantly, a calm demeanor decreases stress in other employees especially when leading a complex change program or dealing with a highly emotional sensitive situation. An HR Professional who is calm can be the balance that is needed in any stressful situation.

They are great listeners

Introverts are naturally adept when it comes to actively listening, they enjoy listening without interrupting and are comfortable with any silences in a conversation. Extroverted people are more inclined to jump into a conversation before fully processing what the other person has said. Not because they’re selfish or don’t care but because they process information interactively.

They are very observant

In addition to their superior listening skills, introverts are very observant which is a key skill for HR Professionals. Introverts notice things extroverts might not notice because they are talking and processing information verbally. Although it may look like introverts are just sitting quietly during a meeting. They are actually soaking in the information that’s being presented and thinking critically. Which allows them to read the room, notice people’s body language and facial expressions, which makes them better at interpersonal communication

Ultimately though it is very important that introverted HR Professionals learn to harness this power to make sure it works in harmony with the personalities of their extroverted colleagues. It is important at this point to remember that there are no right or wrong preferences and HR Professionals with extravert preferences have their benefits as well.

However,as I identify myself as an introvert it was only when I started to really understand how my preferences of working. How I needed time and space to think and reflect. How I loved working with people and networking but I also needed quiet time to get my energy back. That I understood how to elevate my career to the next level.

When I am coaching HR Professionals who identify themselves as introverted preference we often have to find ways to ensure that their voice is heard in meetings especially if the meetings are virtual. In one situation a Senior HR Director decided that at all Board meetings she would speak first. This was totally outside her comfort zone as an introverted preference she would prefer to think through her point before speaking but by doing this the meeting was finished and she was not making any impact or having her point of view heard.

Finally, HR Professional introverts are especially skilled at noticing introvert qualities in others. They can tell when a person is thinking and processing information and being comfortable to give them the space to do this. Which makes people feel much more comfortable and allowing them to really connect with them. This is a skill that can differentiate between a good HR Professional and a great HR Professional.

I am a qualified MBTI Practitioner and use MBTI as part of my core coaching programs, if you would like to learn more about my programs or about MBTI please send me a message.

Susan Manning is an International Executive HR Coach for HR Professionals who want to succeed in their current role and be seen as a trusted advisor so they can progress in their HR Career. She has developed a free HR Career Assessment Wheel which you can access here that will give you an overview of your life and career.


The HR Career Success Assessment Wheel is a simple yet powerful tool to visualise all areas of your current role at once and identify areas that need more attention, improvement or development. If you want support on how you can create greater success in your HR career and be seen as a HR Trusted Adviser. Book a complimentary Success Mapping Session with Susan by sending her an email at susan@susanmanning.ie



Susan Manning

Leadership Consultant and Clarity Coach — Providing essential CLARITY for greater effectiveness in a chaotic world. www.susanmanning.ie